Your voucher will be delivered to you or to the recipient if you choose to specify the recipient's email address.

1. There are no restrictions on when your voucher can be delivered. You can choose to have it delivered instantly or at a later date of your choosing.
2. Delivery of your voucher by email is free of charge.
3. You (or your recipient) will receive an email containing your voucher together with a link to download your voucher at any time.
4. Your voucher is loaded with value and ready to spend in accordance with voucher usage terms.
5. After placing your order you will receive a confirmation email that includes your order number together with a link to the voucher if you need to print it.
6. If you have specified a voucher recipient email address other than yourself you will receive notification to confirm when the voucher has been sent by email to your specified recipient.

Redeem online: gobanyachiswick.co.uk/redeem-voucher

Or call 020 8189 9777 to book your visit at Banya No.1 - Chiswick.

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Wearing swimwear is optional for single-gender sessions (however you feel most comfortable) but is essential for all mixed-gender sessions, without exception. 

For women, we suggest wearing a two-piece bikini, as this is more practical for treatments and steaming.

Also please note that the wet floors may be slippery, and we do ask that flip-flops be worn throughout your visit. You may bring your own, or alternatively purchase some from Reception for £7.

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PLEASE NOTE:

This voucher is non-transferable and not refundable. It cannot be replaced if lost, stolen or destroyed. No cash equivalent is available. 

For more information please feel free to contact us.

Opening Times:

Off-Peak time:

Mon-Fri 9:30am–5pm *
* except Bank holidays

Peak time:

Mon-Fri 5pm–10:30pm
Sat-Sun 9:30am–10:30pm